By: Frran
From: Lindsey, OH
Date: Jan 08, 2018
QUESTION
How many steam holes are in the soleplate?
ANSWER
Hello, there should be a total of 31 steam holes, with 15 on each side and 1 in the top center. Thank you!
By: Debbie White
From: 801 Hunt Lane, Sedro-Woolley, WA 98284
Date: Apr 06, 2015
QUESTION
I bought a Hamilton Beach Iron Model 14977Z about 1 year ago. I plugged it in on Friday, and it started making a beeping noise, the light was flashing and it won't get hot. I have never dropped it.
I paid almost $40.00 for this Iron and then it doesn't even last a year. I looked at all the trouble shooting items in the book that I got with the iron and my issue with the iron was not listed. I do not have a receipt because I have never had any other problem with any other iron or any other item I have bought from Hamilton Beach.
I am looking to have Hamilton Beach replace it for the same one or one
close to this model for free. Ya, I know, it's a long shot but maybe today's my lucky day... what do you say!
ANSWER
Hello, if you purchased the model 14977Z Iron through our company, Wasserstrom, you can contact our customer service department at 1-866-634-8927. However we do not currently carry this model. If you purchased this product directly through Hamilton Beach, we would recommend contacting them at 1-800-851-8900. This product is listed as having a Limited Warranty, guaranteeing that it will be free of defects for up to (1) year from the original date of purchase in the United States (5 years in Canada). Thank you!
By: Ed
From: Hanover, PA
Date: Sep 10, 2011
QUESTION
I own a Hamilton Beech iron. How do I prime the iron for steam use?
ANSWER
Information in Operating Manual located under Literature tab on our website:
1. Unplug iron. Pour 4 ounces (1⁄2 cup) of ordinary tap water
into water tank opening. Plug iron into outlet.
2. Turn Temperature Control Dial to desired setting in the
steam range. Allow 2 minutes for the iron to reach desired
temperature.
3. Turn the Adjustable Steam Dial to desired steam setting.
Water: Please use ordinary tap water. If you have extremely
hard water, alternate between tap water and distilled water
for use in the iron.
Thank you.
By:
From:
Date: Oct 25, 2010
QUESTION
Does this iron have steaming capability vertically?
ANSWER
This iron does have the capapbilities to steam vertically.