By: Tammy
From: MN
Date: Jun 20, 2022
QUESTION
Is there an ice tube that is available in addition to the infuser. Also - can you put ice in the base of this to help keep beverage cold?
ANSWER
We do not carry the ice tube that goes with this dispenser. Unfortunately you can not put ice in the base of this dispenser. You can put ice in the infuser tube but as the ice melts, it will go into the dispenser. You may want to contact the manufacturer to check if they have the ice tubes available for this dispenser. Service Ideas can be contacted at 1-800-328-4493 or at cs@serviceideas.com. Thank you.
By: mike the chef
From: Sherbrooke, QC
Date: Oct 29, 2019
QUESTION
Just for my information, it is 3 us gallons right
ANSWER
Hello, yes, this product is 3 Gallons (384 Ounces). Thank you!
By:
From:
Date: Aug 22, 2015
QUESTION
How can i get a replacement for the diffuser basket, for my beverage dispenser, CBDRT3SS?
ANSWER
Hello, the infuser tube is model CBDRTINFTUBE3, which we currently do not carry. For assistance, our customer service department can be reached at 1-866-634-8927. Thank you!
By: jon
From: longview texas
Date: Jun 21, 2015
QUESTION
do you have replacement parts for this item. we need the plastic liquid holder
thank you,
Jon
ANSWER
Hello, we currently do not carry the replacement part for this product. However, the model number of the part you need is CBDRTCONT3. We would recommend contacting our customer service department at 1-866-634-8927, or the Service Ideas manufacturer directly at 1-800-328-4493 for assistance with obtaining this part. Thank you!
By: Christina
From: Michigan
Date: May 20, 2015
QUESTION
Can the infuser be removed?
ANSWER
Yes, the infuser can be removed for customization. Thanks!