By:
From:
Date: Jun 01, 2014
QUESTION
Have 4 units for our restraunt buffet one of them just stopped working this morning. No respone from the On/Off switch. other three operateing fine when plugged into same outlet.
ANSWER
Hello, this product comes with a standard One Year Parts & Labor warranty. We would recommend contacting the Spring U.S.A. manufacturer directly at 1-800-535-8974 to see if this item is still under warranty, and for assistance in correcting the error. Thank you!
By: SallyO
From: Williams, Arizona
Date: May 07, 2012
QUESTION
I need this shipped ASAP. It says usually ships within 2 weeks. Can you guarantee me it will be shipped this week?
ANSWER
Hi. We are waiting for our warehouse to be restocked with these, so I'm sorry, we cannot guarantee that it will be shipped this week to you. Please see the other induction cooktops we carry, that can be shipped out within 2-3 days, such as item #s 283096 and 114406. Thanks!