By: Luke
From: Lexington, KY
Date: May 24, 2019
QUESTION
Is there a way to remove the collar part of the lid to get it cleaned out? Not the lid with all the gaskets, but the part that is attached to the handle?
ANSWER
Hello, no, this part does not come off. Only the lid comes off and apart for cleaning. Thank you!
By: Alex
From: FL
Date: Jun 29, 2017
QUESTION
What is the diameter at the bottom, at the body widest section, and at the handle? Is there a technical dwg. available?
ANSWER
Hello, the diameter at the base is 3.75". The l x w x h is 4.25" x 7" x 11". Thank you!
By: Chris
From: Pinckney, MI
Date: Jul 27, 2016
QUESTION
How easy does the lid wash up? We've used some where the cream gets stuck in the lid and then starts to stink becasue it can't be cleaned properly.
ANSWER
This carafe is dishwasher safe, so that should help keep the lid free of cream. Thanks!
By: Funji
From: Vancouver
Date: Mar 08, 2016
QUESTION
Do the 34 oz Stanly creamer carafe's
Come with the colored rubber on the thumb
Toggle. They say either Milk- Cream- Soy or etc..?
ANSWER
The 10-00744-000 ErgoServ creamer carafe does not come with the indicator labels. We do have the 10-00744-IDPK ErgoServ creamer that comes with with 4 flavor labels (Item #: 6017197). The indicator labels can also be purchased separately. We carry the 10-00209-003 cream indicator label (Item #: 6009987), the 10-00209-004 soy milk indicator label (Item #: 6009988), the 10-00209-001 skim milk indicator label (Item #: 6009986), the 10-00209-002 milk indicator label (Item #: 6007644), the 10-00209-000 12-Pack of indicator labels (Item #: 6010798), and the 10-00209-VAR4 4-pack of indicator labels (Item #: 6022947). Thanks!
By: Linda
From: Sebastopol, CA
Date: Oct 22, 2015
QUESTION
We had a set of five of those with the colored labels that fit on the carafes. We lost it all in the Valley Fire last month. Do you carry the labels? and do you give a discount for five carafes?
ANSWER
Hi, we do have the colored indicator labels for this server. They are items 6009987, 6009988, 6009986, 6007644 and 6022947. You are welcome to call our customer service at 1-866-634-8927 to check if there are any discounts when multiple items are purchased. Thank you.